Assessing Client Satisfaction about Family Planning Methods, A Cross Sectional Study From two PHC centers, Al-Wihda Al-itihady & Al-Shaheeda Nada PHC centers

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Date
2019-11
Authors
Ahmed ,Amna Ibrahim
Osman,Annan Mohammed
Yusuf,Fatima Zahra
Mohammed,Fatima Saeed
Lapai,Sumayya Isah
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Nileuniversity
Abstract
Background: Assessment of the Family planning (FP) client satisfaction for service conduction in healthcare facilities is receiving growing acceptance as a contrivance for monitoring and evaluation in developing countries for primary health care program. Good quality of family planning service helps individuals and couples to meet their reproductive health needs in a safe and effective way. So, it can help in increasing family planning users as a result, controlling morbidity, mortality rate and unplanned population growth.(1) • OBJECTIVES: 1. To assess the level of satisfaction of family planning methods among women attending PHC. 2. To assess the knowledge about family planning. 3. To assess the practice of family planning methods. • METHODS AND MATERIALS: An Observational, descriptive cross-sectional studies by total coverage of(300) women of reproductive age in Alwihda Al-itihady and Al-shaheeda Nada PHC centers, using structured administered questionnaire to obtain data from Respondents. • RESULTS: According, to the data collected from 1st February 2019 to 1st October 2019 from Al-shaheeda Nada PHC centers and Al-wihda Al-itihady PHC center respectively, 41.9% and 62.1% are very satisfied with family planning services, 24.2% and 12.1% are moderately satisfied with the services because they experienced side effects, 19.4% and 17.2% are mildly satisfied with the services due to side effects. ,clients who are not satisfied with family planning services are 14.5% and 8.6% respectively. Knowledge about family planning in Al-wihda Al-itihady PHC center was found to be 72% and practice was 50.9%,X while in Al-shaheeda Nada PHC center they were found to • CONCLUSION: We concluded that majority of clients having knowledge about family planning is high, but the practice of family planning is comparably low. Among respondents practising family planning, a higher percentage is found to be highly satisfied with the outcomes, fewer proportion of clients satisfaction about family planning is remarkably low, mostly due to side effects experienced. As a result, Lack of compliance to practise of family planning is due to side effects experienced
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Ahmed ,Amna Ibrahim (2019).Assessing Client Satisfaction about Family Planning Methods, A Cross Sectional Study From two PHC centers, Al-Wihda Al-itihady & Al-Shaheeda Nada PHC centers.nileuniversity